Commercial Bank of Ceylon aims to scale up operations through digital transformation
Commercial Bank of Ceylon (CBC) PLC Bangladesh Operations’ CEO, Najith Meewanage, outlined the bank’s strategic vision for growth in Bangladesh, focusing on digital transformation, market expansion, and sustainable banking.
Under the 2025 theme “Transforming the Horizon by Expanding Volume, Elevating Value, and Embracing Versatility,” CBC is committed to enhancing customer relationships, expanding into new market segments, and leveraging technology for improved efficiency. The bank has modernized its infrastructure and introduced AI-driven transaction monitoring, e-KYC onboarding, and biometric authentication, and is making progress with open banking initiatives to provide seamless digital experiences for customers.
CBC continues to prioritize product innovation, as shown by the launch of NPSB-IBFT Integration, Remit Plus, and e-VISA collaboration. The bank has also improved its payment processing and loan automation systems.
Despite challenges in the banking sector, CBC maintains an exceptionally low NPL ratio of 0.60% due to rigorous risk management and IFRS 9 compliance. The bank is also committed to addressing financial literacy, cybersecurity, and evolving customer needs to provide an inclusive banking experience.
CBC aims to double its balance sheet within five years by focusing on corporate & SME banking, export-driven industries, and digital financial services. With 22 years in Bangladesh, CBC continues to prioritize sustainable growth, innovation, and operational excellence to solidify its leadership in the financial sector.
Read the full interview here: https://www.tbsnews.net/bangladesh/commercial-bank-ceylon-aims-scale-operations-through-digital-transformation-107316
